Your audience belongs to you

Every ticket, every visit becomes a face you recognise. The Audience Builder turns an address list into an audience you really know — and that stays yours long after the event is over.

A full auditorium seen from among the audience

The problem

Your audience disappears the moment the event ends

The tickets are sold, the night was full — and the next morning you have a list of email addresses, but no audience. Who was here for the first time? Who always comes? Who hasn't been here in a long time? The Audience Builder turns this list into people you recognise — and into a relationship that's yours.

01What the Audience Builder can do

Bring your audience with you — you don't start from zero

The guided import takes you step by step: existing contact lists, exports from your old system, newsletter subscribers — all of it in, GDPR-clean and with no data chaos.

  • A step-by-step guide instead of guesswork

  • Existing contacts brought over in minutes

  • GDPR-relevant points to note included

02What the Audience Builder can do

Tags, notes & history — what's written between the lines

Every contact is more than an email address. Keep track of what matters: the VIP guest, the journalist, the regular with the wheelchair seat. You'll never walk into your next message blind again.

  • Your own tags for everything that matters to you

  • Notes right on the contact

  • Full history: which events, which messages, which purchases

03What the Audience Builder can do

Segments you build once and that maintain themselves

Regulars, first-time visitors, lapsed guests — define your segments once, and the Audience Builder keeps them up to date automatically. Whoever buys for the third time today moves into your regulars on their own.

  • Segment by event, behaviour and spend

  • Keep themselves up to date — no manual upkeep

  • Usable directly in Campaign Manager

04What the Audience Builder can do

Audience Insights — the one number that counts

Is your loyal audience really growing, or are you going in circles? Audience Insights show you whether first-time visitors turn into returners — the most honest metric an organiser can have.

  • Is your loyal audience growing? At a glance

  • Development over time instead of a snapshot

  • Even deeper with Insights

Step 1 in the Entrello process: Understand

Understanding is just the beginning

The Audience Builder is the first step in the Entrello process. Once you know who's sitting in your house, you can reach the right people, win them over — and learn from every event.

Discover the whole process →

Turn buyers into your audience

Start free in minutes — import contacts, build segments, get to know your audience. Today.